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The Oxford Hotel & McCormick's Catering at the Oxford Hotel

Services:

Ceremony Venues

Where Dreams are Created and Impressions Last a Lifetime!
Phone: 300-628-5400 
1600 17th street, Denver, CO 80202
 
Overall Rating
4.6 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.6/5.0
Value for Cost:
4.4/5.0
Flexibility:
4.6/5.0
 
27 Total Reviews
 
Chandra
Wedding: 11/11/11
2.3 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
0.5/5.0
Flexibility:
3.0/5.0
My biggest warning for any brides booking their reception at the Oxford is to PLEASE pay close attention to the amount the bar claims your guests had. For example, their bar staff claimed that in less than 30 minutes, my remaining guests (around 30-40 people) had gone through $2,000 worth of alcohol or 255 drinks. That's more than 8 drinks per person and not even remotely possible in such a short amount of time. When we found this significant discrepancy, they told us they found the "math error," and took off $1,000 (still 3-4 drinks per guest in less than a half an hour). When we asked them to further review this since that didn't seem right or allow us to review the surveillance tape during that time, they refused and said they've already "absorbed $1,000 of the costs." So it went from a "math error" to the absorbed costs? There were so many discrepancies and inconsistencies in their story and to this day, they still couldn't give us an accurate count of how many drinks were consumed in that last 30 minutes when the bar was reopened. Unfortunately, they charged our card any ways. My parents are both retired, so I had to pick up these additional costs. To me, this is a perfect example of a venue taking advantage of hard working people. And to have to deal with this the day after my wedding really took all the joy and happiness out of getting married. But to be fair, the Oxford did a nice job with my reception and ceremony. They really did make it beautiful and I was happy with that. But the other downside, was the food wasn't good and several of the guests actually mentioned it, which was a little disappointing.
Jenn
Wedding: 11/5/11
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.0/5.0
We had our reception in the Ballroom at the Oxford Hotel and nearly all of our guests stayed at the hotel, as well. We chose this venue for the vintage feel. It is an AMAZING venue - beautiful hotel, great food and very competent staff. I was very pleased with how everything worked out. McCormick's, the on-site caterer for the Oxford Hotel purchased the drinks in order to serve our signature cocktail (they don't normally offer those items). Also, McCormick offers a wide selection of wine and beer, a fact that our guests positively noted. The food is delicious; all of our guests also provided positive feedback on the quality of their meals. The location of venue in the Oxford Hotel was also ideal. The Oxford Hotel it is a beautiful, classy (in the good way, not the synonym for snobby way) hotel with AMAZING staff. I can't say enough about the staff at the Oxford Hotel - they go above-and-beyond and are so friendly. And the hotel offers a special rate to guests attending the wedding with a variety of room options. The convenience also made it super easy to hire a babysitter to watch people's children during the reception; which enabled several of our guests to stay longer at the reception. The only minor issue we had during the planning stage was that we were not aware that we had to schedule a tasting 2-weeks in-advance. This was problematic because we were planning the wedding from out-of-town. But after speaking with the Catering Sales Manager, Stephanie Sadri about our concerns, McCormick's arranged for us to eat at the restaurant. We really appreciated this. If I were asked to identify anything else that we would have changed - the only other thing was that we had to devote one of our entree selections to a vegetarian option, even though only 5 of our guests chose this option. We would have preferred to have one beef, one chicken and one fish option - as well as the vegetarian option for the few individuals that required that option. But I admit this was a minor issue.
Janet
Wedding: 10/1/11
2.7 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
3.0/5.0
We began our plans with Erin B. at McCormick's/The Oxford Hotel and all went well right up until we tried to work with the hotel. Although the hotel is represented by the catering manager of McCormick's they can't actually reserve rooms, etc. So, when we tried to block some rooms or "redeem" their offer of $1000 in spa services and get the Presidential Suite well we were rudely informed by Ted C. (of The Oxford) that our wedding was the weekend of the Great American Beer Festival - so forget it. They never offered us any block of rooms and refused to honor their publicized offer! THEN, ultimately we learned at the rehearsal (held the night before the wedding) that another wedding had been booked for the same date/time in the room directly below the ballroom. (We had been told this was against company policy when we initially booked.) Needless to say it was a bit of a disaster - guests from the other wedding had to traipse upstairs to use the restrooms. Our procession began at the precise moment the other bridal couple was announced at their reception - so we had to listen to loud cheers while our bridal party attempted to hear the music for their "cue". The other bridal party's guests attempted to use our photo booth and even crashed our bar. We received some compensation, but felt it was too little too late. And frankly, the week after the wedding everyone is too tired to negotiate. We took their offer and made a pledge that we will never use The Oxford Hotel for anything in the future. In fact, they were so rude to us in the beginning that the bride's parents didn't even stay there - we stayed at the Ritz Carlton where we were treated like royalty!
gingers
Wedding: 9/17/11
3.2 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
The Oxford as a venue is gorgeous; rooms are amazing (we had a Corner Room) and the bath butler service is wonderful. Hotel staff was very pleasant and accommodating for us and our guests. They even surprised us with turn-down service including champagne on wedding night (though my maid of honor planned to decorate the room with roses for us, and the staff wouldn't allow her in). The Sage Room is perfect for a 50-70 guests reception. However, since it's an old hotel, the Sage Room was roasting hot for us and our guests. And the staff was NOT pleasant about my request to lower the temperature, and was rather snappish and rude as apparently some guests had complained to them as well. For our catering, we started the planning with the reknown Erin and she was amazing. But left shortly before finalization of plans and we had to start over with someone new, with some changed items and services. A few details fell through... On wedding day when the staff was setting up, I peeked in with my bridesmaids and saw that the set up was totally wrong and didn't even include a dance floor area; our tablecloths were on upside down, the cake and gift tables were in the wrong places and, again, there was NO dance floor. Fortunately my maid of honor was able to stay down there and talk to the staff for 20 min to get things straight; they hadn't followed the details included in our BEO or in the note attached to our bin of materials... Throughout the reception that evening, the staff was constantly bothering me and asking obvious questions like when did I want the champagne toast (um, look at the timeline on the BEO). We didn't have any drinks brought to us and those we started with were removed and not replaced when our sweetheart table was taken away. THis was tough because of the heat; we were constantly getting our own water or asking one of the bridal party to get one for us. The staff was again snappish at the end of the night when we were cleaning up. I heard from guests that the bartender was great. We used the hotel's towncar service to get to the ceremony site, and the driver was lovely. Perfectly on schedule and pleasant to ride with. I and my bridal party had our hair and make up and mani/pedi done at the Oxford Spa, and they were FANTASTIC. So professional, pleasant, accommodating, fun and skilled. Best french manicure I've ever had. They did a beautiful job on our hairstyles, each unique and a perfect fit for our hair type, length and personal style. Mine was challenging because I have wimpy fine hair, but Seferina found a way to make it gorgeous. The salon has a space where we were able to set up some snacks and bubbly, and they even provided the champagne flutes, plates, napkins and flatware for us. All the services were a little pricey compared to other salons, especially since you have to do a bridal practice appointment, but SO worth it for the level of service, talent and of course the convenience of walking right next door from the hotel. All in all, the Oxford is a beautiful venue and I would highly recommend a stay at the Hotel and services at the Spa; the hotel meets its reputation for luxury and classic beauty and the Spa is among the best in Denver. And there were small details that we really appreciated - attention from the hotel (Ted is wonderful) and catering coordinator, flexibility and a great attitude from the salon staff, a restaurant gift certificate for later. We were disappointed that our wedding night room wasn't comp'd, but oh well. As a reception site, if you know exactly what you want and are picky about details, don't expect the catering staff to meet your expectations. I was flexible and let things go, after all it was my wedding day and what's done was done, but it was disappointing that I'd gone to the effort of providing them with simple information to capture the details per our contract, and it was as if they hardly referred to it at all. The bride and groom should not be pestered with details on their wedding day, especially when a POC was provided to handle that for us if anything came up.
kderossett
Wedding: 3/5/11
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Yes, everything you read about Erin is absolutely true! She was fantastic, amazing, fun, easy, etc to work with!!! Unfortunately for the Oxford, she is no longer there. We had some hiccups along the way with the hotel aspect of things, but the catering side was wonderful. The Oxford provided everything we wanted for our wedding day - the feel, the location, the fun.
Joanne
Wedding: 6/26/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Erin Browning is a real pro. We had our reception in the Sage Room, decorated with in-house ivory linens, chair covers, and black napkins. As with most other venues, the alcohol was not cheap. The food was terrific and everything was beautifully decorated and ready for us. Highly recommend The Oxford, McCormick's Catering, and Erin Browning.
egmsport
Wedding: 6/13/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were very pleased with the service we received at The Oxford Hotel. The event planner could not have been more helpful. She was responsive, flexible, and professional. The food and venue were great also.
greidgre
Wedding: 5/30/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was thrilled with the service and responsiveness we received from the Oxford Hotel. Erin Browning at the Oxford was particularly helpful and really responsive. No task was too great for Erin and she handled everything--you don't need a wedding coordinator if you book your ceremony and/or reception at the Oxford!
hsquared
Wedding: 3/27/10
3.9 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
The hotel was fantastic with the exception of the reservation process. This was the most difficult part of the entire process. We had a set rate at the hotel for our guests but some did not recieve this rate.
Laura
Wedding: 3/3/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This is a great place for a reception. Lots of room, the chance to taste the menu and meet vendors and see the variety of choices available if not using any outside vendors. Choice of rooms for reception depending on size of group. Nice setting, nice rooms, friendly staff, good price for wedding block of rooms. I am so thankful that I chose them for our location. They continuously put my mind at ease & helped give me the wedding I had always dreamt of!
mlaborde
Wedding: 1/2/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We had a wonderful experience with Erin and the entire Oxford staff. As a bride, anything we wanted or needed as part of our reception was immediately provided for. The staff and Erin did a fabulous job making everything flow from the entrance to the closing--they did such a nice job, it was like they weren't even there and everything just seemed to move naturally. The only feedback issue that i received was that people wished the doors would have opened sooner into the dining hall from the cocktail hour because it was too crowded for too long. I would recommend the extra pillar lights and chair covers; it made the venue look so fabulous! Thank you to everyone who made our wedding so special!
starlinaspy
Wedding: 11/14/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Erin Browning is worth having the wedding at the Oxford alone. The servicemen and the she were the best part. The wedding itself was absolutely beautiful and things could not have been more beautiful.
epeikin
Wedding: 10/17/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Erin Browning is responsible, professional and wonderful. Our wedding day was stress-free becasue of all her hard work. Not to mention...The Oxford is beautiful!
daniellescm
Wedding: 10/10/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
I didn't even consider another venue. It was gorgeous and the staff were enormously helpful! Everything you read about Erin is true. :)
heatherritt and Eben
Wedding: 1/24/09
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Beautiful venue. Food was fantastic! The staff was very professional and friendly.
Stephanie
Wedding: 12/6/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Erin Browning at the Oxford was the reason why I decided on the venue. She planned our engagement party in September 2007 and I didn't even look at any other venues.
Paulal
Wedding: 10/11/08
4.5 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
The Oxford Hotel is a great place to have your wedding. They make it so easy. Erin is amazing to work with and things went so smoothly.
Amy
Wedding: 10/10/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Erin was the best coordinator to work with, the most professional and positive person you could have for your wedding. She knows her job and understands how to make the wedding day the easiest, most pleasant experience.
Amee
Wedding: 10/5/08
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
The experience we had in working with the Oxford and McCormicks was great. Erin specifically helped us out so much, she went above and beyond to make sure we were comfortable and happy. Our day turned our exactly how we pictured and ran very smoothly with no stress on us.
Kerri
Wedding: 9/27/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our wedding was truly a dream come true and The Oxford made that dream a reality. The venue was beautiful, the food phenomenal, and the staff helpful and dedicated. I would highly recommend this venue to anyone.
 
 
Find The Oxford Hotel & McCormick's Catering at the Oxford Hotel reviews from newlyweds in Colorado Springs that used The Oxford Hotel & McCormick's Catering at the Oxford Hotel for wedding Ceremony Venues services.